INFORMATIONShipping & Refund Policy

  • RefundItems presented for return with the original receipt or invoice may be exchanged for the same item, credit or refund. Shipping is not refundable. To return an item, call us at 1 (800) 479-2496or email us at info@aknewyorkone.com for a return authorization number and instructions prior to returning item. Item must be returned with the original receipt or invoice at your expense unopened and perfect condition in order to exchange items or receive credit or refund. A return authorization number must be given prior to return or we will refuse the return. A 10% restocking fee will be applied for returns. No returns will be accepted after 14 days.

    Shipping

    Estimated delivery is between 1-3 days (based on location)

    AK New York One cares about each customer’s opinion and satisfaction. All of our products are targeted to exceed satisfaction and keep a customer for life. If our product does not satisfy you we would like to hear from you. We want you to be part of our AK family.

    We use the following carriers to deliver our orders:

    USPS
    UPS
    FedEx
    DHL

    Contact Info:

    198 Avenue U, Brooklyn
    New York, US 11223

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